How to get started
Sign up with Sherpa
1. Create your driver account
Fill out a simple online form to kickstart your delivery journey with Sherpa
2. Complete onboarding
Submit your details, complete a quick training, and upload key documents to get approved.
3. Download the app and start earning
When you're ready, open the app, browse available jobs, and get started on your first delivery.
What you need
Become a part of a thriving delivery community that gives you the freedom to work when and where you want. Get started by ensuring you have the required documents:
ABN (Australian Business Number)
A Driver Licence (Provision 2 or above)
A National Police Check (dated less than 11 months old)
Drive Yello – Active Courier FAQ
We don’t want to be your typical delivery platform, we are here to help you achieve your weekly goals, and we want YOU to feel like you belong to a bigger community where your voice is heard, and your effort is appreciated. If you cannot find the answers to your questions below, use Live Chat within the app.
Yello is available all over Australia and expanding.
Cities include:
- NSW: Sydney, Newcastle, Wollongong
- VIC & TAS: Melbourne, Geelong, Hobart, Launceston
- QLD: Brisbane, Gold Coast, Sunshine Coast, Townsville, Cairns
- WA: Perth
- ACT: Canberra
- SA: Adelaide
- NT: Darwin
The rates on Yello vary and are set by the Retailer. The rates are determined by a combination of things such as:
- How long it takes to complete a job
- What items are being delivered
- The distance from pick up to the delivery location
- Whether multiple deliveries are requested at once
While Yello doesn’t determine the rates, you can expect that most Retailers will offer jobs ranging from $10 to $15 per job.
When using the Yello platform a retailer may contract you to deliver all sorts of items every day.
The orders may include, but are not be limited to:
- Groceries
- Flowers
- Alcohol
- Pharmaceuticals
- Contact lenses
- Clothes
- Games
- Electronics kits
- Ready meals
We’re signing up new retailers every week!
Yes! As an Independent Contractor using the Yello App you have ultimate control over your schedule. You work directly with multiple Retailers, so you choose when, where and who you work for! Note that once you accept a delivery job from a Retailer, they are expecting you at the agreed time as shown in the App.
Can’t work Wednesday nights? No problem, just book the times that suit you or turn on roaming to get offered on-demand delivery jobs.
Only want to work weekends? Awesome! Thursday through Monday are big days!
We don’t charge you any hidden ongoing fees for using our platform – you earn exactly what is advertised in the app!
You will be paid into your nominated bank account daily directly from the Retailer to you; however, funds can take up to 5 businesses days to hit your account. The App has an Invoice section where you can monitor the status of each invoice.
Yello Couriers can use any kind of vehicle. It can be either a pushbike/motorbike, car, van/wagon, or even a truck. The majority of our deliveries are booked for cars and motorbikes. However, we still have plenty of deliveries available for couriers using either a pushbike or van.
It is necessary to make sure that your vehicle is in good working condition, kept clean, and insured at all times.
Delete your Drive Yello account
To delete your account from the Yello Courier app, follow these steps:
1. Open the Yello Courier app and tap the menu icon at the bottom right.
2. Tap "Account Settings".
3. Tap "Delete Account".
For more information on our data deletion policy, please visit our [Privacy Policy](https://www.driveyello.com/privacy-policy).
*Please note, your account data will be deleted and you will no longer be able to login using the same email once we delete your account.
Mark B
Drive Yello Courier, Gold Coast
